Help! My package never arrived.

Don't worry, we're here to help. If your package was marked as delivered but never turned up there's most likely a few reasons. 

• Sometimes the USPS/UPS will update the tracking as delivered when in fact they haven't dropped it off yet. We recommend giving it 3 days time. If nothing shows up after 3 days, reach back out and we'll either send a replacement or issue a refund. 
• Maybe someone else in your household or maybe a neighbor received it?
• If you happen to come across your USPS person, you can always ask them as well.

If none of these options work, feel free to contact us and we'll do our best to find the missing jerky!